How we handle your information

Who we are

RAJ Real Estate Services is a real estate sales and services company located at Ground Floor, JAG Building, Dupaya Street corner Carag Street, Barangay Leonarda, Tuguegarao City, Cagayan 3500, Philippines. For anything in this policy, you can reach us at rajrealestate17@gmail.com or +63 917 174 0768.

What we collect

Information you give us. When you send an inquiry through this website, we receive what you enter in the form: your name, email address, phone number, preferred contact method, the service you're interested in, and any property details or message you include (such as property type, location, or budget). Providing this information is voluntary, and each form asks for your consent to be contacted before it can be sent.

Information collected automatically. Like most websites, our hosting provider keeps standard server logs, which include the IP address and browser type of visitors. This website does not use analytics trackers and does not set its own cookies.

How we use it

• To respond to your inquiry and assist you with the service you asked about
• To contact you through the method you chose (phone, email, or Facebook Messenger)
• To keep records of our communication with you, as needed to serve you properly

We do not sell your personal information, and we do not use it to send marketing you didn't ask for.

How your inquiry travels

Inquiries submitted on this website are delivered to us by email. They are not stored in a database on this website. Our website and email are operated with the help of service providers (such as our hosting company), who process data on our behalf as part of running these services.

When we share information

We share your information only when it is needed to act on your request — for example, with a partner developer if your inquiry is about one of their projects, or with professionals (such as surveyors or financing providers) whose services you asked us to coordinate. We may also disclose information where the law requires it.

Third-party services on this website

Some parts of this website load content from third parties, and your browser contacts those services directly when you visit:

• Google Fonts — the typefaces used on this site
• unpkg (CDN) — the icon library
• OpenStreetMap — the embedded maps on our Contact and Areas pages

These services may receive your IP address as a normal part of serving that content, and each operates under its own privacy policy. Links to Facebook, Messenger, and Google Maps take you to those platforms, where their policies apply.

How long we keep information

We keep inquiry correspondence for as long as needed to assist you and to meet our legal and professional record-keeping obligations, after which it is deleted.

Your rights

Under the Data Privacy Act of 2012, you have the right to be informed about how your data is processed, to access and correct it, to object to processing, to ask for erasure or blocking, to data portability, and to be indemnified for damages. To exercise any of these rights, contact us at rajrealestate17@gmail.com. You also have the right to lodge a complaint with the National Privacy Commission.

Children

This website is intended for adults making property inquiries. We do not knowingly collect personal information from children.

Changes to this policy

If our data practices change — for example, if we add analytics or new features to this website — we will update this policy and the date at the top of this page.